Qualifications:
- At least a College Graduate of any 4-year course
- At least 1 year experience in Customer Service preferably in an Automotive Dealership
- Has knowledge in MS Office applications
- Must have a good communications and analytical skills
- Excellent in customer service or customer handling
- Ability to use the ERIC-Dealer Management System
- Has an effective communication skills
- Has initiative and is flexible to adjust if necessary
- Can communicate to all types of customers
- Must be available to come to office as early/late as needed
- Flexible in any work assignments in the Reception Area
- With high integrity
- Has good attention to details
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Duties and Responsibilities:
- Attend immediately and politely to customers upon entering and exiting the Service Reception Area.
- Making sure that customers with appointments are handled by a Service Advisor on or before his scheduled appointment.
- Equal distribution of incoming service customers to the Service Advisors.
- Provide superior with regular feedback on the status of ongoing tasks and discusses other relevant concerns.
- Provide support to other frontliners in assisting their customers.
- Perform other related duties as may be required.
- Comply with the company’s Code of Conduct and Ethics.
- Comply with his/her Section’s and Department’s approved/existing work procedures and guidelines.
Job Type: Full-time
Salary: Php18,000.00 - Php20,000.00 per month
Benefits:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (Required)
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